Consultant Summary

Mr. Cory Tselikis is a skilled IT professional who has almost 20 years of experience in the IT field, as well as experience providing customer service and sales.  Mr. Tselikis brings a great deal more to his customers than just his technical skills.  Mr. Tselikis strives for customer satisfaction and communicates technical information in a very understandable manner.  His interpersonal communication skills allows him the ability to elicit problem details from users and actively resolve each issue, while at the same time effectively prioritizing resolution of each problem.  Mr. Tselikis enjoys working hands-on assisting customers with their computer and other technology needs.

 

Mr. Tselikis has set up, managed and serviced a network of users ranging from a few users to hundreds.  He is very proactive in establishing routine and preventative maintenance to minimize the occurrence of issues; while advising of upgrades necessary to maintain business continuity.

Mr. Tselikis has extensive experience in computer hardware and software for desktops, laptops, printers, servers, telephone systems, cellular devices, tablets and other electronic components.  He has hands-on proven experience with desktop and server operating systems ranging from Mac OSX, Mac Office 2008 and Windows 98 through Windows 8.  Mr. Tselikis is well-versed in various programming languages, specifically SQL.  Mr. Tselikis is a seasoned professional with VMware, Exchange, Firewalls, Switches and Hyper-V.  He also understands website design and excels at SEO.

Areas of Expertise

  • Desktop Support including Mac, PC, Linux systems and other web-based platforms
  • Project management including research and documentation
  • TCP/IP and wireless networking
  • LAN hardware/software implementation
  • VPN remote access including Cisco and Sonic Wall
  • Cloud based services management
  • Exchange management and implementation
  • Windows Powershell
  • Mac Office 2008
  • Mac OSX
  • Microsoft Office 2010 / 2007 / 2003 / XP / 2000 / 97
  • Microsoft Windows 8 / 7 / Vista / XP / 2008 / 2003 / 2000 / NT / 98
  • Data protection management
  • Kayako, Vinyard Soft Knowledge Sync (proprietary – custom developed), Auto Task IT and WHMCS
  • Apple mobile support, Blackberry Enterprise support, Windows mobile support
  • Cisco / Avaya / Nortel / Toshiba / Panasonic
  • VOIP technologies
  • Website development, promotion, SEO and management
  • Linux / Windows Server 2008 / 2003/ 2000 maintenance
  • Helm, CPanel and Plesk control panel management
  • MySQL / MS SQL Data Base implementation and management
  • HTML / PHP / ASP installation, configuration and management
  • Macromedia Dreamweaver, Fireworks / Adobe Creative Suite 3
  • Mac Mail, Entourage, Outlook 2010 / 2007 / 2003 / XP / 2000 / 98, Thunderbird, Zimbra and web-based email
  • Safari / MS Internet Explorer / Mozilla-Firefox / Netscape Communicator
  • Live audio streaming knowledge
  • Adobe Photoshop / Premiere Pro / Audition
  • Ableton and Logic audio production use
  • AV equipment setup and troubleshooting

 

Qualifications

  • 20 years of experience in IT Consulting, Sales and Marketing, Network Administration, Systems Engineer, Project Management and Help Desk Support
  • Loyal and diverse Customer base
  • Excellence in training staff and customers

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